Placetopay is the electronic payment platform that uses The Belize Zoo to process online transactions generated in the virtual store with the payment methods enabled for this purpose.

In the virtual store of The Belize Zoo you can make your payment with the means enabled for this purpose. You, according to the payment options chosen by the merchant, can pay through Visa or MasterCard.

To protect your data The Belize Zoo delegate to Placetopay the capture of sensitive information. Our payment platform meets the highest standards required by the international PCI DSS standard for security in credit, debit and prepaid card transactions. It also has an SSL security certificate issued by GeoTrust, a Verisign company, which guarantees secure communications by encrypting all data to and from the site; this way, you can feel safe when entering your card information.

During the payment process, the browser displays the name of the authenticated organization, the authority that certifies it and the address bar changes to green. These features are immediately visible and give guarantee and confidence to complete the transaction on Placetopay.

Placetopay also has constant monitoring of McAfee Secure and the signing of electronic messages with Certicámara.

Yes, in our online store you can make your purchases online 7 days a week, 24 hours a day just a click away.

If you haven’t finalized your payment yet, you can go back to the initial step and choose the payment method you prefer. Once the purchase is completed, it is not possible to change the payment method.

No, electronic payments made through Placetopay do not generate additional costs for the buyer.

In the first instance you must check if a payment confirmation email arrived in your email account (the one registered at the time of making the payment), in case you have not received it, you must contact The Belize Zoo to confirm the status of the transaction.

In case your transaction has declined, you must check if the account information is valid, is enabled for non-face-to-face purchases and if you have space or available balance. If after this you continue with the decline you should contact The Belize Zoo.

You should check if the transaction was successful at your card issuer. The Belize Zoo to identify delivery times.

Yes. It is important that the document is validated within the payment process, in order to correctly identify the cardholder’s data, Placetopay uses this information so that the financial institution recognizes its correct origin and is secure. At no time will this information be disclosed, as it is used for transactional security purposes and to prevent fraud.